Allison Shaffer, Operations Manager
Ali joined the RD Energy team in November 2008. As a 2008 Graduate from Bowling Green State University Ali earned degrees in Communication and Business. While she was initially hired to focus on customer service and to track and manage the energy data for our industrial, commercial, institutional and residential accounts, we learned quickly that she could do that and more. To a vast number of our accounts Ali has become the face of RD Energy. Her growing knowledge of the energy markets, her work ethic, her attention to detail and her kindness to customers has helped RD Energy have an intensely loyal group of customers who know that their accounts are well watched over and supervised. Ali works closely with our customers and suppliers to ensure the flow of information is accurate and timely. Through her hard work, honesty and integrity our customers know that their accounts are both important to RD Energy and that they receive our utmost attention.
Ali also follows the statistical data related to our business in order to provide business reports to best serve decision making. She also enjoys putting her marketing knowledge to work by helping develop programs and create presentation material that offers savings to consumers through our business association programs, our Demand Response and Peak Load Management programs as well as our Governmental Aggregation programs.